Customer Service Excellence in the Public Sector

Customer Service Excellence in the Public Sector
On-Demand Webinar
Presenter: Gil Morales, CPS HR Consulting

Unlike many businesses that provide customer service, public service providers are often the only game in town. This customer service training program is designed for public employees who routinely deliver services in the field. This class will explore the Three Dimensions of Service as they apply to your agency: the human dimension, the business dimension, and the hidden dimension.

Duration: 2 hours
Discounted member price: 0.00
100.00
You could save: 100.0%

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