(A pre-conference activity ahead of the CSDA Annual Conference and Exhibitor Showcase)
This course for managers, supervisors, and analysts will prepare you to plan and organize highly effective work systems through policy, procedure, and task development. Participants will learn and practice policy and procedure writing skills, and to apply them in their workplace. Attendees are asked to bring a policy/procedure they are working on, with, or that is currently under their review, for classroom discussion and analysis. Course materials include templates for development of policy, procedure, and task descriptions in the future, and a textbook as a continuing framework for their development.
$225 CSDA member
8:30 - 9:00 a.m. Registration
9:00 a.m. - 3:30 p.m. Workshop