On-Demand Webinars

On-Demand Webinars must be purchased by the individual viewing the course.  Please do not attempt to register someone else for an on-demand webinar. 
Please visit www.csda.net/support for more information and assistance.

CSDA webinars are offered at no charge to all members in part through the generous support of the Special District Risk Management Authority.

Disclaimer: The information presented in these webinars is considered accurate at the time of the recording but issues and laws are continually evolving and you should seek out the most current information available and consult your own district legal counsel as needed.
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“Opening Up”: How Public Employers Should PrepareOn-Demand Webinar
In the near future, California’s public agencies will begin reestablishing their operations. As you reopen your doors to the public and your employees, you need to be prepared to face challenges on a score of issues, both relating to general safety and the unique status of public employers. Some of the topics we will explore during this webinar include: œWhich safety procedures to adopt to ensure employees returning to work remain safe œHow to handle employee concerns in returning to work, œHow to handle employee concerns with general workplace safety This webinar will help you better understand your options and obligations.

2021 Emergency Preparedness Summit: Part 1On-Demand Webinar
Led by USC Sol Price School of Public Policy • Executive Education Forum
In partnership with Southern California Edison Company and California Special Districts Association

Join renowned industry experts and USC Price faculty to bridge the gap between theoretical learning and real-life experience.

Part One topics include:
USC's Approach to Emergency Planning
Management of an Emergency
Senator's Address
Navigator's Assets Pre- and Post-Disaster
2021 Emergency Preparedness Summit: Part 2On-Demand Webinar
Led by USC Sol Price School of Public Policy • Executive Education Forum In partnership with Southern California Edison Company and California Special Districts Association

Join renowned industry experts and USC Price faculty to bridge the gap between theoretical learning and real-life experience.

Part Two topics include:
Developing an Emergency Communication Plan
How to Successfully Implement an Emergency Communication Plan
FEMA Emergency Management Plan and Hazard Mitigation Plan
Emergency Planning Preparedness / Response Plan
2021: When Redistricting and the CA Voter Rights Act CollideOn-Demand Webinar
Prepare for the redistricting demands coming your way. What are the costs, benefits, and best practices? Hear the latest developments, opportunities, and trends for special districts related to this challenging and sometimes controversial issue.

2022 Annual Employment Law UpdateOn-Demand Webinar
Presenter: Michael Youril, Liebert Cassidy Whitmore

This webinar discusses the most critical court decisions and laws impacting special district employers in the past year. Join us as we analyze the newest statutes and court opinions and how these new developments impact your agency. We will also provide practical tips for steps your agency can take to ensure compliance with new legal requirements.

Duration: 90 minutes

Eligible for SDRMA Credit Incentive Points
2022 Emergency Preparedness SummitOn-Demand Webinar

Join renowned industry experts and USC Price faculty to bridge the gap between theoretical learning and real-life experience, the key topics covered during the summit will include the following: -Cybersecurity -Infrastructure and Funding -Economics of a Disaster -Disaster Management Planning -Earthquake Resilience

Duration: 4 Hours

Eligible for SDRMA Credit Incentive Points
2022 Ethics AB 1234 Compliance TrainingOn-Demand Webinar
Presenters: Gary Bell and Ryan Reed, Colantuono, HIghsmith & Whatley, PC

State law requires two hours of ethics training every two years and within one year of taking office. The training is also required for certain employees. This webinar or presentation will fulfill this requirement with up-to-date examples, recent developments in the law, and current guidance from the Fair Political Practices Commission (FPPC).

Duration: 2 hours
2022 Sexual Harassment Prevention TrainingOn-Demand Webinar
Presenters: Gary Bell and Mattew Summers, Colantuono, Highsmith & Whatley, PC

This two hour presentation will comply with the requirement of AB 1825 and AB 1661 and cover: what constitutes sexual harassment and discrimination in the workplace, how to recognize and avoid harassment, what procedures to follow if you witness harassment or are harassed yourself, the potential consequences - including personal liability - of harassment, what constitutes abusive conduct in the workplace in compliance to AB 2053, and orientation, gender identity & gender expression in compliance with SB396.

Duration: 2 Hours
A Legislative, Legal and Local Response to PFAS 2021On-Demand Webinar
Christine Carson, Aleshire & Wynder. LLP
Annalisa Kihara and Jeff O'Keefe, State Water Resources Control Board
Patrick Versluis, Orange County Water District
Matt Stone, Santa Carita Valley Water Agency

This session will provide an overview of the regulatory scheme created by AB 756, an overview of pending state and federal level responses to PFAS (Per- and polyfluoroalkyl substances) as well as an update of cases pending in the courts related to PFAS.
A Practical Guide for Creating New Board Member OrientationOn-Demand Webinar
New Board members need a good start. An orientation that is comprehensive, factual, and strategic is crucial as they begin their service and provides them with vital information they need. This course is intended for the District administrators to prepare a proper Orientation process and provides many ideas and methods to bring new Board members up to speed as quickly as possible.

Accessing American Rescue Plan Act (ARPA) FundsOn-Demand Webinar
Accessing ARPA Funds • How Special Districts Can Request Transfer of Federal COVID Relief (Round Two)

Presenters: Cole Karr and Charlotte Holifield, CSDA

Under the American Rescue Plan Act (ARPA), California counties are slated to receive $7.67 billion in total direct allocations from the federal government for COVID-19 relief funding. Each county has received the first half of its funds, with the remaining payment coming in May 2022.
While special districts did not receive the same access to funding as other units of local government, ARPA granted counties and cities with specific authority to transfer a portion of their ARPA funds to special districts.
Many counties are beginning to engage in the decision-making process for their forthcoming second round of ARP funding. Now is the time for special districts to prepare for and request funding for any eligible unmet pandemic-related and eligible infrastructure needs, as this may be special districts’ final opportunity to request ARPA funds through a county transfer.
During this webinar, CSDA staff provide a detailed overview of eligible projects and programs available through ARPA funding, plus tips for putting together a compelling funding request to your county.

Duration: 1 hour
Addressing Cybersecurity RisksOn-Demand Webinar
Addressing Cybersecurity Risks: Best Practices to Keep Your Special District Secure

No organization is safe from digital privacy and security risks. In this presentation, Best Best & Krieger LLP Privacy & Cybersecurity attorneys Leeann Habte and Glen Price discuss ways special districts can keep their information and personnel safe. They also address current cybersecurity risks, like phishing, device loss or theft and prevention strategies, and organizational risk and insurance and business continuity strategies. In addition, they advise on security incident response plans: what to include and why, and the importance of having the plan in place before an incident incurs.

Approximately 2 hours

Eligible for SDRMA Credit Incentive Points
Ask the Experts: Financing Options for Your DistrictOn-Demand Webinar
Cathrine Lemaire, CSDAFC
Rick Brandis, Brandis Tallman, a Division of Oppenheimer & Co. Inc.
William Morton, Municipal Finance Corporation
Albert Reyes, Esq., Kutak Rock, LLP

Finding the right financing for your district’s mission critical projects and purchases may seem daunting. It’s good to know the consultants of the CSDA Finance Corporation have answers to your questions! Join us for this free webinar to learn what financing options are available, what might best suit your needs, and what the current market looks like. Plenty of time is allowed for Q & A.

Duration: Approximately 67 minutes.
Avoiding Common Mishaps-The Reasonable Accommodation ProcessOn-Demand Webinar
Presenters: Eric Riss and Nate Kowalski, AALRR Law Firm

The interactive and reasonable accommodation process is rife with potential legal landmines, and employers can incur significant liability when they fail to recognize or avoid them. This session will address common mistakes made by employers when managing workplace accommodations and provide practical perspectives and strategies to reduce legal risk.

Eligible for SDRMA Credit Incentive Points
AWIA Risk Assessment and Emergency Response PlanOn-Demand Webinar
Presenter: Charlene Kormondy, EPA

During this presentation, USEPA’s Water Security Division will discuss the American Water Infrastructure Act (AWIA) which requires each community water system serving a population of greater than 3,300 persons to assess the risks to, and resilience of, its system. The participants will be informed of the tools and resources to assist utilities with developing their Risk and Resilience Assessment and Emergency Response Plan, including the Vulnerability Self- Assessment Tool (VSAT), the Baseline Information on Malevolent Acts for Community Water Systems document, the Small Systems Risk and Resilience Assessment Checklist, and the Emergency Response Plan Template and Instructions. Information will also be provided on how to certify completion of Risk and Resilience Assessments and Emergency Response Plans by the applicable deadlines.
Board Member and District Liability Issues 2022On-Demand Webinar
Presenter: Debbie Yokota, Special District Risk Management Authority

Having a complete understanding of the potential liability issues in your district can prevent problems in the future and even assist with efficiency and communication protocols. This webinar is a discussion of the legal role of the Board in the management and operation of a public agency and the role of individual Board members acting within the course and scope of their official duties.

Duration: 45 minutes

Eligible for SDRMA Credit Incentive Points
Board Member/Trustee On-Demand Webinars BundleOn-Demand webinars recommended for Board Members/Trustees:
  • Brown Act Refresher and Updates
  • Completing Your Form 700
  • General Manager Evaluations
  • Good Governance
  • Who Does What? Best Practices in Board/Staff Relations
  • Board Member and District Liability Issues 2022
  • How and Why Special Districts Should Be Involved in LAFCO
  • Prudently and Proactively Managing Pension Liabilities
  • Rules of Order Made Easy!
  • The Critical Nature of Communications in the Public Agency
    Board Secretaries/Clerks Inspiration KnowledgeOn-Demand Webinar
    The Board Secretaries / Clerks serving California's public agencies have long been accustomed to juggling multiple priorities and overcoming unfamiliar challenges. However, the new reality of social distancing and uncertain health threats, combined with trying to serve the public virtually, has created the need for a whole new way of working. Join Sandy Geroux, M.S. as she provides a rare opportunity for us to receive inspiration, knowledge-sharing from around the globe on how administrative professionals are helping their leaders and their organizations through this difficult time, as well as group sharing of best practices and examples of how we have been able to turn a bad situation into a WOW experience!

    Board Secretary/Clerk BundleOn-Demand Webinars recommended for Board Secretary/Clerks:
  • A Practical Guide for Creating New Board Member Orientation
  • Brown Act Refresher and Updates
  • Customer Service in the Public Sector
  • How to Handle an Unexpected Surge in PRA Requests
  • Online ADA Compliance & Transparency Requirements
  • Records Retention and Management in the Electronic Age
    Brown Act Refresher and UpdatesOn-Demand Webinar
    Conducting the Public's Business in the Open: Brown Act Refresher and Updates

    Presenters: Jeff Hoskinson and Jeff Frey, Atkinson, Andelson, Loya, Ruud & Romo

    This Brown Act presentation is geared toward board members and general managers / department heads to provide an overview of obligations to the public relative to the open conduct of the public’s business.

    Duration: 160 minutes
    Budgeting for the COVID-19 RecessionOn-Demand Webinar
    The pandemic-induced recession is quickly changing the revenue landscape for public agencies. Responding to the changes requires leaders to understand the extent of their fiscal challenges and formulate strategies to adapt. Strategies include forecasting what the near future might look like, developing solutions to improve the agency’s financial outlook, and communicating both the forecast and the potential solutions to elected officials, employees and the community. This webinar will look at how agencies can begin to formulate future scenarios, options that include cutting costs and increasing revenues, and best ways to engage stakeholders.

    Cash Flow & Tools for Working Remotely During COVID-19On-Demand Webinar
    Join Vanessa Ryan, Anastasia Efstathiu, and Gary W. Rice from Umpqua Bank share tips on working remotely, cash flow during the crisis, and audit tools while working remotely.

    Collaborating RemotelyOn-Demand Webinar
    Effective collaboration involves communication, relationship building, clear processes and the right tools. When working remotely, good collaboration skills become even more important. Join this webinar to learn strategies, explore tools and examine best practices for collaborating with your co-workers even when you are not co-located.

    Completing Your Form 700On-Demand Webinar
    Presenter: Diana Varat, RWG Law

    This session will help public officials understand their obligations to disclose financial interests under the Political Reform Act. We will walk through the details of the FPPC’s Form 700 (Statement of Economic Interests), providing tips and tricks along the way. In addition, we will provide a brief overview of California’s conflict of interest rules to help public officials understand when they need to seek additional legal advice and abstain from participating in governmental decisions.
    Customer Service in the Public SectorOn-Demand Webinar
    Unlike many businesses that provide customer service, public service providers are often the only game in town. This customer service training program is designed for public employees who routinely deliver services in the field. This class will explore the Three Dimensions of Service as they apply to your agency: the human dimension, the business dimension, and the hidden dimension.

    Developing a Groundwater Sustainability PlanOn-Demand Webinar
    The Sustainable Groundwater Management Act (SGMA) requires Groundwater Sustainability Plans (GSPs) to be submitted by Groundwater Sustainability Agencies (GSAs) during 2020 or 2022, depending on a particular groundwater basin’s prioritization as determined by the California Department of Water Resources (DWR). The race is on to develop GSPs by engaging public and private stakeholders; developing enough reliable data for the basin’s “water budget”; and ultimately submitting a sound GSP for evaluation by DWR. The interests of special districts around the state are implicated by serving as GSAs and/or as stakeholders with water supply interests to protect customers’ interests to have safe, reliable water supplies. Hear from our water resources experts about the latest news and how to better ensure SGMA compliance while reducing the risks of costly and extensive groundwater adjudications.

    Diversity and Inclusion: Why It Matters for LeadersOn-Demand Webinar
    Jenine Jenkins, CPS HR Consulting
    Kelly Gonzalez and Traci Farris, Cosumnes Community Services District

    This course presents the foundational understanding and importance of diversity and inclusion for leaders. Leaders will explore unconscious bias and how it impacts their environment and work relationships with colleagues and staff. They will discover how their own values, culture and experiences affect interactions with colleagues, attitudes about work, and understanding of workplace values. Leaders will gain a deeper understanding of their role in promoting a diverse and inclusive work environment.

    Eligible for SDRMA Credit Incentive Points
    Do's and Don'ts of Initiative CampaignsOn-Demand Webinar
    Presenters: Richard D. Pio Roda and Amanda Cusick, Meyers Nave

    The Secretary of State of California publishes a Statewide Initiative Guide to provide an understanding of the procedures and requirements for preparing and circulating initiatives, filing sections of the petition and complying with procedures for verifying signatures. Join Richard D. Pio Roda, Principal in Meyers Nave’s Municipal and Special District Law Practice Group, as he reviews the Do’s and Don’ts of the entire initiative campaign process for Special District employees and elected officials including how to provide impartial and unbiased information to constituents regarding ballot measures.
    Dude, My Boss is a MillennialOn-Demand Webinar
    The term “Millennial” may bring a couple other phrases to mind: “Is this gluten-free?” and “What’s your WiFi password? I need to post this on Instagram.” Here’s another phrase that should come to mind: “Future leaders.” During this presentation, we will discuss the changing face of management under Millennials and challenges encountered by Millennials as managers. We will also address the unique challenges public employers face in attracting, retaining, and growing new talent, including: (1) The current wave of retirements; (2) Employers’ desire for experienced candidates; and (3) Compensation and the steadily increasing cost of living. Finally, we will explore strategies for effectively transitioning Millennials into management roles in the multi-generational workplace.

    Fraud Detection and Prevention for Special DistrictsOn-Demand Webinar
    Presenter: David Becker, James Marta & Company LLP

    Financial fraud is a reality for many special districts and districts need to develop not only good internal control procedures, but a culture that says “NO” to fraud and irregularities. This session will talk about how to assess risk in your organization and develop policies and procedures that will mitigate risk and help prevent fraud. We will also provide resources to help you get started in looking at your organization and assessing risk.
    Gender Identity Issues in the WorkplaceOn-Demand Webinar
    In 2017 Governor Brown officially made ´Non-Binary’ a choice. What is this and how does this term affect your agency? What are Gender Rights? It is critical in 2018 that all Public Agency’s update their Personnel Manuals to include these new Gender Terms.
    General Manager EvaluationsOn-Demand Webinar
    One of the key roles of an elected board is good performance management of the General Manager/Executive. Brent Ives (BHI Management Consulting) is the recognized leader in providing best practices for special districts in California and elsewhere.There are some specific approaches to this task that boards need to know. This class provides structure and rationale for conducting the process, even tips on how to get staff involved. This course covers them in a clear and concise way, helps avoid common mistakes while providing a complete step-by-step approach for accomplishing this critical responsibility of the board. This class is valuable for board members, board presidents and managers who know that much of the productivity of the District relies on this process. For those who need a professional, and balanced executive level systematic evaluation process that can be made into policy.

    Duration: 90 min.
    General Manager On-Demand Webinars Bundle On-Demand webinars included in the bundle:
  • Brown Act Refresher and Updates
  • Diversity and Inclusion: Why It Matters for Leaders
  • How and Why Special Districts Need to be Involved in LAFCO
  • Maximizing Employee Potential through the Coaching Process
  • Board & District Liability Issues 2022
  • Online ADA Compliance & Transparency Requirements
  • Prudently and Proactively Managing Pension Liabilities
  • Save the Drama: Managing Challenging Employee Situations
  • The Critical Nature of Communications in the Public Agency
    Getting Oriented: Resources for New Board MembersOn-Demand Webinar
    In your role in the governing body of a special district, you’ll want to know where to turn for information and resources. Attend this complimentary webinar to learn how CSDA can help you best serve your community.

    Good GovernanceOn-Demand Webinar
    Every board wants to govern well. It's about serving the public well. This course offers the perspective of a seasoned decision maker and consultant that will make you consider best practices of good governance for special districts; what your role is and what it's not, where the lines get drawn, and where to be careful. Every board member should watch this concise primer on good governance. This course is meant to provide best practices for all board members both new and experienced.
    Handling the Eminent Domain ProcessOn-Demand Webinar
    Presenters: Gregory and Brian Bergman, Bergman, Dacy, Goldsmith

    Understanding the eminent domain process has never been more critical for special districts across California. BDG attorneys will outline an overview of the eminent domain process from their extensive experience and present important pre-litigation knowledge so special district personnel have a better understanding of the process.

    Duration: 90 minutes.
    Holding Public Meetings During COVID-19On-Demand Webinar
    The COVID-19 pandemic has significantly changed the way special district boards conduct meetings. Videoconferencing has become the norm and certain provisions of the Brown Act that would otherwise prohibit or limit its use have been rendered inapplicable by executive order. Yet, board meetings remain subject to certain procedural rules guaranteeing public participation. Learn how to ensure that public participation is protected when using videoconferencing.
    How and Why Special Districts Need to be Involved in LAFCOOn-Demand Webinar
    A webinar providing a practical, informative discussion of the key provisions of the Cortese-Knox-Hertzberg Act, how LAFCOs work on the ground, and how and why special districts will benefit from being informed and active participants with LAFCO. Taught by two City Attorneys with significant LAFCO experience, including representing applicants before LAFCOs and advising LAFCOS as General Counsel, this workshop will provide participants with an understanding of the LAFCO process, why it is important, and will prepare Board Members and staff to be ready for their district to appear before a LAFCO — both as applicants and subjects of LAFCO proceedings, such as when a special district seeks to expand or activate a latent service power or when a rival district initiates a forced dissolution or consolidation, and as Special District Representatives on LAFCO Boards.

    How Debt Intercept Enhances CollectiblesOn-Demand Webinar
    The California State Association of Counties has joined with the National Association of Counties to develop CalTRECS- the California Tax Refund Exchange and Compliance System to help counties and other municipalities collect outstanding debts in a timely, cost-effective manner through streamlining of the Franchise Tax Board Interagency Intercept Program. Any county, city, or special district can submit their delinquencies of $10 or more for offset against pending state personal income tax refunds, unclaimed property tax payments, and lottery winnings. Tax refund intercept programs have been extremely beneficial to local government agencies across the United States to recover revenue and increase collections. The CalTRECS clearinghouse provides SSN lookup and validation function, an automated voice response system for debtor queries, a helpline for technical assistance to the agencies, and modification of the FTB reconciliation files for ease of use.

    How to Develop a DEIB Roadmap for Your AgencyOn-Demand Webinar
    How to develop a DEIB/JEDI (Diversity, Equity, Inclusion and Belonging) Roadmap for Your Agency

    Presenter: Brandis Ruffin, Gallagher Insurance Company

    Focusing on diversity, equity, inclusion, and belonging (DEIB) is one of the most important strategic planning efforts that organizations are and will be taking on; an effort that requires a long-term commitment to change and a steady supply of resources, support, and the right infrastructure. Many organizations are struggling to determine where they are in the current culture and climate, and to what degree there is support for taking on such efforts. DEIB and JEDI strategic plans are much more than simplistic efforts to increase diversity-based recruiting and representation. The strategic effort should touch every aspect of the organization. But where do you start? How do you gain the support and momentum to sustain the work long term? In this session we’ll get you started with a roadmap to evaluate organizational readiness and help you determine next steps.

    Duration: 90 minutes
    How to Handle an Unexpected Surge in PRA RequestsOn-Demand Webinar
    Presenter: Christine Wood, Best Best & Krieger LLP

    Special Districts sometimes face an unexpected influx of public records requests. Sometimes these requests can be multiple requests from an opposing party in a contentious lawsuit or from citizens concerned about a hot issue, or the backlog that’s become common after a widespread crisis, like wildfires or a public health crisis. Whatever the reason, a surge in PRA requests can be overwhelming to an agency’s staff and budgets. In this webinar, participants will discover best practices for how to handle a surge when it comes.

    Duration: Approximately 80 minutes
    Implementing an Electronic Content Management SystemOn-Demand Webinar
    Learn everything you need to know to create an electronic repository that your employees will love. Learn how to get buy-in, evaluate competing tools, create a useful file structure, and ensure adoption. This webinar will cover steps in implementing an electronic content management system including: gaining support, creating a project plan, selecting a platform, creating a file structure, security and access, internal scanning programs vs contracted scanning, and training.

    Independent Contractors, Dynamex, and AB5On-Demand Webinar
    Presenters: Eric Riss and Nate Kowalski, AALRR Law Firm

    Beginning January 1, 2020 dramatic changes took effect that dictated how employers classify workers - as employees or independent contractors. The ruling in Dynamex and AB5 affected nearly every industry sector throughout the California landscape. Join us to discuss the parameters of the ABC test, industry exemptions, and when the Borello factors come back into play when classifying your workforce. Learn best practices on how to meet these new requirements and avoid the pitfalls of misclassification.
    Is Your District "Recession Ready?"On-Demand Webinar
    Presenter: Che Johnson, LCW Legal

    This session will identify steps you can take to prepare, policies to review/update, and bargaining items that may require thoughtful strategy before another recession gets here. Lessons learned from the Great Recession will be shared to help avoid pitfalls and provoke a thoughtful discussion in your district in advance of difficult financial times.
    Litigation Lessons Learned From 2020On-Demand Webinar
    Presenter: Elizabeth Arcie, LCW Legal

    2020 was unlike any year we have experienced. COVID-19, civil unrest and political polarization, among other things, impacted the workplace in ways we could not have imagined. Now, these events have started to shape the type of litigation special districts will be dealing with in the coming years. We will discuss emerging litigation trends such as disability claims, reasonable accommodation obligations, First Amendment and free speech challenges, social media freedoms and more. We will also discuss how districts can mitigate the risk of these types of claims.

    Eligible for SDRMA Credit Incentive Points.
    Managing Employees Through a PandemicOn-Demand Webinar
    Public Agency employers throughout California have experienced a tremendous amount of change in the last 30 days. Keeping up with the evolving local, state and federal statutes can be a full-time job. Whether you are managing a workforce that is still reporting for work, working from home, or maybe some of both • you need to know how all of these changes are going to impact your agency and employees. Not only will we cover the changes required by law, but for agencies with union representation, we will also identify which changes need to be bargained before they can be implemented.

    Eligible for SDRMA Credit Incentive Points
    Maximize YourMembership Resources for Board Members/TrusteesOn-Demand Webinar
    In your role in the governing body of a special district, you need to know where to turn for information and resources. Attend this complimentary webinar to learn how CSDA can help you best serve your community.

    Maximizing Employee Potential through the Coaching/EvalOn-Demand Webinar

    Effectively managing employees means much more than having a firm grasp of the disciplinary process. Indeed, effective supervisors can often avoid having to use discipline by correcting employee behavior through proper leadership, coaching, and evaluation techniques. Attend this presentation to learn about leadership styles and reflect on the techniques that you use. We will discuss strategies to maximize employee performance and how to use coaching and the evaluation process to maximize results.

    Eligible for SDRMA Credit Incentive Points
    Messaging in a Crisis: How to Use Plain LanguageOn-Demand Webinar
    As we struggle to communicate with our populations, we know that using plain language is critical. But what is plain language? It’s more than using smaller words and less jargon. Plain language has rules and requires practice and study. There are six principles of plain language, and special districts are required by law to use it (California Government Code §6219). By applying core plain language principles, you can shrink your messages’ grade levels so that your populations • regardless of background, education, native tongue, or economics • can understand and act. In this one-hour session, the instructor will go over the most important of these six principles. Afterward, you’ll be able to apply plain language to your own communications so that your populations will be able to understand and act on your information.

    Navigating Prop 218 Rates and FeesOn-Demand Webinar
    Presenters: Lutfi Kharuf and Joanna Gin, Best Best & Krieger, LLP

    Update yourself on the always-shifting landscape for rates, charges, and fees that fund local services under Proposition 218. How will your district survive the new wave of lawsuits and protests sweeping California, as well as an ever-changing legislative landscape and impacts of COVID-19? Equip your district with the knowledge needed to succeed.

    Duration: Approximately 2 hours