Presenter: Michael Grabow, CPS HR Consulting
This course for supervisors will discuss and explore the supervisory skills necessary to work with people in the public sector environment. The course will cover what is expected of a supervisor, how to monitor and evaluation employees, and how to coach, mentor, and motivate employees. Through interactive exercises and engaging dialogue you will learn how to create effective, productive and successful teams. • Describe the various roles of a supervisor • Understand the Emotional Maturity Continuum and how to apply it in the workplace • List best practices for effective performance management • Practice defining performance standards • Explain the GROW model of coaching • Identify what motivates people • List strategies for boosting motivation
Two half-day sessions
9:00 a.m. - 12:00 p.m. each day
$125 - SDRMA Member
$175 - CSDA Members
$260 - Non-Members
Eligible for SDRMA Credit Incentive Points.